Studio is optimised for use of the busy and non-static operational workforce, who will be empowered by a full suite of BookingBug apps being at their fingertips. This allows for a more convenient and efficient way to manage customer journeys.

Thanks to this new product, staff now have the tools in their arsenal to ensure excellent customer experiences (both digital and physical), on the go. They also have the ability to create, view and share data-driven reports with colleagues.

The product is aimed at enterprise retailers and those in the financial services industry.

Studio brings some exciting new capabilities and enhancements to the BookingBug product, which will benefit both staff and customers. The additions which have been highlighted in the recent official press release, are summarised below:

• A faster staff-user experience, optimised especially for tablet.
• Cultivation of customer data into a single profile.
• New multi-location staff – this scheduling capability efficiently manages all facets of staff working across dispersed locations.
• Newly overhauled calendar and booking management system – the new orientation and filter options help with configuring layouts easily.
• New call-centre module – easily manage all call-centre engagements with customers, and form insightful reports on operational performance.
• New advanced insight – make smarter business decisions with enhanced reporting and analytics.